Last Updated: October 21, 2026

Thank you for shopping at fashionmody (https://fashionmody.com). This policy outlines our shipping procedures, timelines, shipping fees and related terms for all 925 sterling silver jewelry, fashion handbags and accessories.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding weekends and public holidays). Processing includes quality inspection, packing and preparing your parcel for carrier pickup. Orders placed on weekends or holidays will be processed on the next business day. We reserve the right to extend processing time slightly during peak sale seasons.

2. Shipping Destinations

We ship internationally to most countries and regions. Some remote locations may not be available for delivery. If your address cannot be shipped to, we will contact you promptly and cancel or refund your order.

3. Estimated Shipping Time

Shipping times are estimates and are NOT guaranteed.
  • Standard Shipping: 12–25 business days
  • Expedited Shipping: 5–10 business days Delivery delays can be caused by customs clearance, local logistics, weather, public holidays or unexpected carrier issues. fashionmody is not responsible for shipping delays once the parcel leaves our warehouse.

4. Shipping Fees

Shipping cost will be calculated and displayed at checkout based on your destination country, package weight and shipping method you select. We may offer free shipping promotions from time to time. Promotion rules will be shown clearly on our website.

5. Customs, Duties & Taxes

International shipments may be subject to import duties, VAT, customs fees or local taxes charged by your country’s customs authority. These charges are the buyer’s responsibility. Please check your local customs regulations before placing an order. We do not have control over customs charges and cannot mark orders as “gift” to avoid customs duties.

6. Tracking Your Order

Once your package is dispatched, we will send a shipping confirmation email with your tracking number and tracking link. You can track your parcel online. Tracking information may take 2–5 days to update after shipment.

7. Lost, Stolen or Undelivered Packages

Please double-check your shipping address at checkout. We ship to the address you provide. If the tracking shows “delivered” but you have not received the parcel:
  1. Check with neighbors, building management or local post office
  2. Contact your local courier
  3. Reach out to us with your order number
We will assist you to investigate, but we are not liable for packages marked as delivered by the carrier.

8. Address Changes

If you need to update your shipping address, please email us immediately at info@fashionmody.com before your order is shipped. Once the parcel has been dispatched, we cannot change the delivery address.

9. Refusal of Delivery

If you refuse to accept the parcel without valid reason, you will be responsible for the original shipping cost, return shipping fee and any customs charges incurred.

10. Contact Us

If you have any questions about shipping, delivery or tracking:
Email: info@fashionmody.com
Phone: (1)213-8825-085
Website: https://fashionmody.com
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